Wednesday, January 27, 2016

Outlook 2013 When correcting spelling in Outlook is greyed out

If you upgrade your Outlook but not the entire MS office suite - Word, Excel, Powerpoint etc.  You will notice that your Autocorrect are not working as they did.  

When you go to File => Options => Mail => Spelling and Autocorrect, you will notice that When correcting spelling in Outlook section is greyed out and you cannot select or unselect any of the options.

This is because of a disconnect between the new version of Outlook and the old version of Office.

I found a workaround to this issue:

Search for the file Winword.exe on your computer.

Copy the file Winword.exe and go to C:\Program Files\Microsoft\Office15\ and paste the Winword.exe file in this folder.

Restart Outlook 2013.

Go back to File => Options => Mail => Spelling and Autocorrect, you will see it is no longer greyed out and you can check and uncheck options.


Monday, December 16, 2013

Is your data backed up properly?

While much of the destruction to physical property caused by disasters such as Super Storm Sandy are indeed difficult if not impossible to avoid, the IT experts at DDKInfoTech, a division of the DDK & Company LLP, can now assist your firm in assuring the continuity of your system capabilities while protecting and maintaining access to the vital data you and your customers depend on.
Through both on-site and off-site equipment and data back-up systemsindividually designed and tailored to the needs of DDK clients, DDK InfoTech's customer-customized information technology service can help you virtually eliminate the down-time and related productivity loss caused by computer terminal and back-room crashes and the accompanying data destruction associated with storms, floods, fires and other disasters, as well as the impact of human error.
To learn more about how DDK InfoTech services provides a natural, cost effective and highly efficient extension to DDK's accounting services, and how to receive a no-obligation analysis and price quote, please contact Raj Katyal, Director of IT Services for answers to any questions you may have or to set up a no-obligation appointment.
In less than an hour, we can tell you if your data management and back up strategy and equipment is sufficient to meet your needs and, if not, how we can help you rest assured: Knowing that your business can withstand something as simple as a short term power disruption or a catastrophic disaster.
Let us help you be prepared. Let us help you save money.
Call 212- 997-0600
DDKinfotech, a division of DDK & Company LLP, is a full-service IT support company.  We work with NYC companies that have little or no internal IT resources and augment the IT functions in larger companies.  To learn more about our services please visit our website atwww.ddkinfotech.com

The Clock is ticking - Windows XP and Office 2003 support to end soon

Microsoft has announced that they will officially end support for Windows XP and Office 2003. If you still have some PC’s running Windows XP and Office 2003 in your organization, now would be a good time to think about migrating them to Windows 7 or 8, and Office 2013.

What does End of Life really mean?

End of Life in the IT/Software world  means that the software vendor, in this case Microsoft, will stop providing support, security updates and patches for the software. Please do not think that your PC will shut down and stop working, the PC will still work, but it does mean that after the announced End of Life (EOL) date of April 8, 2014, you will be extremely vulnerable to both security exploits and down time.
Windows XP and Office 2003 are still being used by a lot of businesses. If you are one of them, then it means NOW is the time to start thinking about upgrading those PCs that are running Microsoft Windows XP and Office 2003.
Microsoft has released an update to Windows 8 to make it stable, and Windows 7 is  also a very stable OS.  Most software vendors that write applications have been working hard to make their applications compatible with Windows 7 and Windows 8.   Office 2013 is also a great option to replace the old Office 2003.
Even though many of the businesses and most of our Clients have upgraded their software to the newer Operating system and the newer version of Office , many Microsoft Office 2003 and Windows XP users remain. According to data from  from Naked Security, “Windows XP has almost a 39% hold on the desktop operating system market,” DDKinfotech expects this number to decrease significantly this year.

Is our business at risk if we continue to use Windows XP and Office 2003 beyond the End of Life date?

It’s time to move on — if not out of desire, out of necessity, since the lack of security updates after next year makes running either of these programs a real risk for business. For example, Microsoft Outlook is part of Microsoft Office where spam filters require monthly updates in order to properly function. Although Windows XP will technically be able to run in computing environments beyond April 2014, the privacy and safety of organizations could be compromised. Ultimately, data stored in these programs is no longer secure once update servers go dark.

We are thinking about waiting until the last day to upgrade

Considering the consequences of keeping Office 2003 and Windows XP after April 2014, it makes most sense to upgrade both as soon as possible. Personal PCs might be easier to update, while businesses will need to allow some additional transition time depending on the size of their organization. We anticipate that it could take anywhere from six to eighteen months to make a full switch from Windows XP to Windows 7 or 8. To successfully update PCs, Forrester Research explains that there are two basic options for migration: Doing the work in-house, or outsourcing the job to an IT firm (like Dataprise).
Some businesses might be hesitant to upgrade due to potentially high costs, but if they choose to do the work internally, volume licensing can help reduce the total price. Contracting a reputable IT firm, meanwhile, allows in-house admins to focus on critical data protection during the upgrade, rather than struggling to keep pace with demands for speed, often at the cost of security.

How can we ensure that we will not run into problems during the upgrade?

Redmond Magazine recently surveyed their readers, and found that 95% have installed Windows 7 despite 76% still having XP. About 41% have started installing Windows 8. Gartner’s VP of Research, Michael Silver recently explained that “we expect more than 15% of midsize and large enterprises will still have Windows XP running on at least 10% of their PCs after Microsoft support ends.”
Why? Well, we believe that some organizations have already attempted to migrate to Windows 7 and failed because they didn’t take the time to analyze their applications well enough or didn’t really communicate the plan effectively across the organization. Poor planning makes a terrible bedfellow for IT upgrades.
The bottom line? The potential for security risks and organizational failure after Windows XP and Office 2003 support ends significantly outweighs the necessary expense and effort that the transition requires. In other words, better safe than sorry.

Thursday, October 3, 2013

ABCs of Business Continuity

Let DDKinfotech teach you the ABCs of Business Continuity and Disaster Recovery?  Any further questions, call us today for a free consultation.


Thursday, September 26, 2013

Are you measuring your website traffic?




For any business to be successful in its inbound marketing program, website activity must be measured and translated into meaningful data for management.  This is called Website Traffic Analysis.  You should be able to analyze and show a  full customer picture across your website.
When DDKinfotech starts working with a Client, one of the most common question asked is which web analytics tool to use.  There are number of options available, depending on the needs and what sort of information you are trying to gather from  the data set that you collect from your website.  However, for most small businesses, Google Analytics is a great package, because of its ease of installation and it provides a wealth of information for no cost.
To help Clients understand the key data points to measure, DDKinfotech is providing below a list of top metrics to monitor on an ongoing basis.

1. Audience overview
When you login into Google Analytics dashboard, one of the first thing you will see is the Audience overview.  This section provides critical information on the number of Visits, Unique Visitors, Page Views, Pages Visited, average visit duration and bounce rate.   These metrics provide a good summary of how your website is performing overall. This is true because not only can you determine how many people are coming to your site, but also how much content they're looking at and how long they're staying. Both of these speak directly to visitor engagement.
If you're just starting out, the best thing to do is compare these numbers month over month to look for trends or changes in visitor behavior. If your inbound marketing program is effective, you'll see an increase in several of these categories.

2. Sources
This is another important metric. Sources refers to where, exactly, your site visitors are coming from.  This is one of the key metric, as it will help you determine just what platforms are best for reaching majority of your audience.   As an example, if you see that most of your site visitors are finding you on facebook, but nothing from linkedin, you know where you should be concentrating your social media campaigns.

3.  Content
Content is king.  Content Strategy is key for attracting new visitors and keeping existing ones.  Google analytics tool can help you determine how your content is doing, and if there are any gaps.  The average visit time will help you determine whether or not site visitors are reading your site content, this will be a good indication whether your site content is useful or not.

4. Landing and exit pages
This metric is located under the site content in the content menu.  Landing and exit pages are important metric because it lets you know where visitors are entering your site and where they're exiting. For businesses not leveraging a complex pay per click (PPC) or SEO strategy, the most popular landing page will be your home page. However, when and where site visitors are leaving your site can be very telling about your website and the associated content.
Beyond content exploration, knowing from which page visitors are exiting  will determine the overall bounce rate. If a high number of visitors exit the site from the same page it may indicate dissatisfaction with content or the lack of a clear call to action. It may also mean visitors were looking for a specific piece of content but became frustrated and left when they couldn't find it. If you notice a high concentration of visitors exiting the site from the same page, it should be a clue that you need to review that content.
Google analytics can provide powerful insight into any internet marketing efforts and optimization.  


Wednesday, September 25, 2013

Does your business have a Cyber Security Plan?

Why is a cyber security plan essential for a small business? If you are a small business owner, don’t think that hackers are not interested in you or your data. A recent story in Entrepreneur magazine, relying on data provided by computer security company Symantec, indicated that small businesses with one to 250 employees suffered 30 percent of all cyber crimes this past year.
End point protection is important
Any cyber security plan begins with an anti-virus software. This software is critical for small business owners. Anti-virus isn’t the only protection that is needed today, but companies that don’t have any anti-virus protection are setting themselves up for an extensive hack.
Employee Education
Business owners need to make sure that their employees are aware of the need for deleting suspicious email messages, whether sent by known or unknown sources. Businesses must educate their employees never to click on the links contained in suspicious email messages. Anti-malware, Firewalls, intrusion protection and web filtering are some additional steps that small businesses can take to mitigate the risks that are prevalent today.
DDKinfotech has been helping small businesses mitigate the risks of cyber attacks.   Call us today at 212.997.0600 and speak to an expert regarding your Cyber Security needs.