Wednesday, April 11, 2007

vpmsece3.dllvpmsece3.dll

I recently upgraded one of our clients from Symantec Corporate Edition 10 to 10.2. After the install of the new version on the clients. Some of the Windows XP machines with SP2 had a problem with outlook.

When they launched outlook they received a message:

“The add-in”C:/Program Files/Symantec AntiVirus/vpmsece3.dll” could not be installed or loaded. This problem may be resolved by using Detect and Repair on the Help menu.”


Solution:

I resolved the problem by deleting the Extend.dat file.

Here are specific instructions.
1. Go to MY Computer
2.
Double click on C: drive
3.
Go to Tools => Folder Options (Make sure, show hidden files and folders is checked)
4.
Double click on the documents and settings folder
5.
Double click on the folder that has your Username
6.
Double click on Local Settings Folder
7.
Double click on Application Data Folder
8.
Double click on Microsoft
9. Double click on Outlook
10. Delete the file Extend.dat

Do

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